Legal

Shipping & Delivery Policy

Last updated: May 29, 2026

Potatopedia (www.potatopedia.com), operated by Indpotato Private Limited, provides digital services only. This policy explains how access to our paid digital services is delivered.

1. Digital services — no physical shipping

Potatopedia offers online, subscription-based access to its knowledge platform, data and AI-powered features. We do not sell or ship any physical products. Accordingly, no shipping charges apply and no physical delivery is involved.

2. Delivery of digital access

Upon successful payment confirmation from our payment partner (Razorpay), access to the purchased digital service is activated electronically — typically immediately and in any case within 24 hours. A confirmation is sent to the email address provided at the time of purchase.

3. If you don't receive access

If your payment is successful but you do not receive access or a confirmation within 24 hours, please first check your spam/junk folder, then contact us at support@potatopedia.com with your payment reference / order ID. We will resolve the issue promptly or, where applicable, process a refund in line with our Refund & Cancellation Policy.

4. Contact

For any questions about delivery of our services, contact:

Legal entity:Indpotato Private Limited

CIN:U82990PN2024PTC234228

Brand / website:Potatopedia (www.potatopedia.com)

Registered office:11, Kedar H Society, Tapowan Road, Pimpri, Pune, Maharashtra, India 411017

Email:support@potatopedia.com

Phone:+91 94996 68498

Support hours:Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)

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